Quest, Inc

  • Lead Direct Support Professional - Orlando

    Job Locations US-FL-Orlando | US-FL-Altamonte Springs | US-FL-Apopka | US-FL-Apopka | US-FL-Apopka | US-FL-Apopka
    Posted Date 5 months ago(1/23/2019 10:36 AM)
    Job ID
    Direct Care
    USD $12.00/Yr.
    USD $12.50/Yr.
    Work Schedule
    Various FT Schedules/Shifts
  • Overview

    Are you ready to make a difference in the lives of individuals with developmental disabilities?


    All NEW Direct Support Professional (DSP) team members will now be eligible for a $500 Signing BONUS!


    Join our team TODAY!


    Quest, Inc., makes a difference in the lives of nearly 1,000 people each day. For over 50 years, Quest has supported Central Floridians with developmental and intellectual disabilities by offering choices and opportunities to live, learn, work and play. Quest offers a wide range of services and support for individuals with developmental and intellectual disabilities.  Our company can be a valuable resource by providing a safe place to call home, quality long term care, education, therapy and early intervention services for children, employment for youth and adults and a place for retreat and respite. Quest’s mission, through quality and innovation, is to build communities where people with disabilities achieve their goals. Each Quest team member plays an important role in providing the individuals we serve with superior service, care and support.


    At Quest, the Lead Direct Support Professional provides leadership and direction for the Direct Support staff and ensures the overall quality of care for all individuals in the program by assisting individuals to increase their independence in addition to mastering the skills of a DSP.

    • Master all skills and competencies of a DSP.
    • Provide direct supervision, support and feedback regarding performance to all DSP1’s.
    • Collaborate with the Program Director/Program Manager on the performance evaluation of DSPs and recommend or participate in the positive direction process as appropriate.
    • Assist the Program Director/Program Manager in maintaining the appropriate staffing ratio through staff scheduling.
    • Assist in the onboarding process of new employees through training and modeling.
    • Assist the Program Director/Program Manager in all areas of the support plan process.
    • Participate and assist in the assessment and development of programs to enhance and increase each person’s independence.
    • Manage household and resident funds by accurately recording and tracking expenditures.
    • Ensure all required reports/documents are completed on time and complete documentation audits to ensure compliance in the areas of safety, transportation/vans, central files, daily communication logs.
    • Include the people served in maintaining adequate accessible food and supplies in the home.
    • Ensure all persons served health needs are met, including but not limited to doctor/dental visits and assist with emergency situations as needed.
    • Input purchase orders and monthly attendance within the accounting software system.
    • Follows all Quest policies and procedures.
    • Completes other projects and duties as assigned.


    • Eligible to legally work in the United States
    • Be at least 18 years of age
    • Must have at least 1 year experience of related work
    • Successfully complete a background check and drug screen
    • Ability to read, write, and speak English
    • Ability to thrive in a team environment
    • Valid FL Driver’s License with a clean driving record
    • Ability to provide proof of educational achievement or required certifications such as a high school diploma, GED, college degree, advanced degree, or medical credentials
    • 1-2 years of experience in a supervisory role is preferred


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