Quest, Inc

TPA ADT Program Coordinator

Job Locations US-FL-Tampa
Posted Date 2 weeks ago(2/9/2018 12:58 PM)
Job ID
Direct Care
USD $28,000.00/Yr.
USD $28,000.00/Yr.
Work Schedule
Monday - Friday; 1st Shift


Quest, Inc., makes a difference in the lives of nearly 1,000 people each day. For over 50 years, Quest has supported Central Floridians with developmental and intellectual disabilities by offering choices and opportunities to live, learn, work and play. Quest offers a wide range of services and support for individuals with developmental and intellectual disabilities. Our company can be a valuable resource by providing a safe place to call home, quality long term care, education, therapy and early intervention services for children, employment for youth and adults and a place for retreat and respite. Quest's mission, through quality and innovation, is to build communities where people with disabilities achieve their goals. Each Quest team member plays an important role in providing the individuals we serve with superior service, care and support.


At Quest, the Training Center's Program Coordinator is responsible for ensuring the quality of services for assigned clients and staff through direct leadership of program operations. Responsible for ensuring client support plan goals met and required reporting completed.

  • Provide direct leadership and support (at least 50% of daily work hours on program floor) to assigned staff to include assigning tasks, communicating daily activities, assisting with coverage issues, correcting undesired behaviors and encouraging desired behaviors.
  • Oversee facility staffing and area operations including ensuring daily activities (i.e. trainings, contract work, meaningful day activities and community inclusion) are occurring as outlined in daily schedule.
  • Ensure all paperwork for people served is in compliance with Delmarva regulations and deadlines.
  • Ensure client treatment programs are implemented as developed.
  • Ensure all attendance documentation is correct and submitted by deadline.
  • Ensure all staff related documentation (i.e. payroll, positive direction, and evaluations) is accurate and submitted by assigned deadline.
  • Maintain necessary staffing needs through interviewing/hiring, and providing new staff with appropriate training/onboarding.
  • Maintain communication with the families, service providers and support coordinators of all people served.
  • Maintain a presentable, clean and safe work environment at all times.
  • Complete incident report paperwork, investigations and follow-up as needed.
  • Maintain awareness of the behavioral challenges of all people served, ensure correct implementation of behavior plans/procedures and provide assistance during crisis situations as needed.
  • Follow all Quest policies and procedures.
  • Meet all training/meeting obligations
  • Perform other duties as assigned by supervisor.  


  • Eligible to legally work in the United States
  • Be at least 18 years of age
  • Successfully complete a background check and drug screen
  • Ability to read, write, and speak English
  • Ability to thrive in a team environment
  • Valid FL Driver's License with a clean driving record
  • Ability to provide proof of educational achievement or required certifications such as a high school diploma, GED, college degree, advanced degree, or medical credentials
  • Bachelor's degree, preferred
  • 3 years experience within Quest or 5 years experience with a similar provider


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