Quest, Inc

  • Staffing Coordinator - Williams Road Cluster

    Job Locations US-FL-Brandon
    Posted Date 4 days ago(4/16/2018 12:40 PM)
    Job ID
    USD $45,000.00/Yr.
    USD $46,000.00/Yr.
    Work Schedule
  • Overview

    Quest, Inc., makes a difference in the lives of nearly 1,000 people each day. For over 50 years, Quest has supported Central Floridians with developmental and intellectual disabilities by offering choices and opportunities to live, learn, work and play. Quest offers a wide range of services and support for individuals with developmental and intellectual disabilities. Our company can be a valuable resource by providing a safe place to call home, quality long term care, education, therapy and early intervention services for children, employment for youth and adults and a place for retreat and respite. Quest's mission, through quality and innovation, is to build communities where people with disabilities achieve their goals. Each Quest team member plays an important role in providing the individuals we serve with superior service, care and support.


    At Quest, the Staffing Coordinator position at Williams Road Cluster is responsible for, with minimal supervision, the day to day staffing of the facility within state and federal regulations.

    • Recruits, interviews, and hires direct reports. Includes full-time, part-time, and part-time on-call employees. Establishes clear performance expectations with direct reports. 
    • Ensures new hires receive new hire (on-boarding) training and completes performance evaluations during Introductory Period, and annually thereafter.
    • Retrains direct reports as needed.
    • Develops, monitors, and maintains the master staffing schedule for direct reports. Updates weekly and/or daily to meet staffing needs. Manages schedule to provide staff time-off in order to meet correct ratios while avoiding overtime.
    • Participates in the staff grievance process to a satisfactory resolution.
    • Utilizes resources wisely.
    • Tracks and maintains records of absentee reports, time-off requests, or other areas affecting the status of the schedule. Completes overtime report for each pay period to reflect use of overtime and corrective plan of action as needed.
    • Regularly monitors time-clock punches of direct reports and corrects as needed. Completes payroll for direct reports, to include having direct reports review and sign timesheets. Checks off payroll prior to appointed deadline.
    • Completes payroll corrections as needed.
    • Participates in 24-hour on-call to address scheduling needs.
    • Works with Direct Support Professionals each shift (1st, 2nd & 3rd) at least once monthly when needed or schedules to work these shifts.
    • Participates in the Cluster Management/Leadership Team, and other meetings and training.
    • Attends and participates in meetings and training.
    • Works in partnership with QIDPs to ensure clients receive continuous Active Treatment, to include monitoring of staff.
    • Works in partnership with DON and nursing staff to ensure excellence in the delivery of health care services.
    • Participates in Orientation training. Trains others as required.
    • Chairs All-Staff meetings as needed.
    • Conducts Lead meetings regularly.
    • Oversee the completion of monthly safety drills, documentation, and submits by required deadlines.
    • Checks each house daily, reviews and signs the Daily Communication LogsĀ. Addresses staffing issues if indicated. Submits work orders if needed and follows to completion.
    • Oversees risk management activities to ensure a safe environment to decrease staff injuries, client injuries, and decrease first aid and worker's compensation claims. Ensures work injury documentation is completed correctly. Provides modified duty work when needed.
    • Keeps office clean, neat and organized.
    • Reports to work during inclement weather (hurricanes) to ensure staff-client ratios are met.
    • Ensure compliance with Quest's policies and procedures.
    • Completes all other duties as assigned.


    • Eligible to legally work in the United States
    • Be at least 18 years of age
    • Successfully complete a background check and drug screen
    • Ability to read, write, and speak English
    • Ability to thrive in a team environment
    • Valid FL Driver's License with a clean driving record
    • Ability to provide proof of educational achievement or required certifications such as a minimum of a high school diploma, GED, college degree, advanced degree, or medical credentials
    • Minimum 2 years supervisory experience
    • Minimum 1 year Experience with scheduling in a 24/7 environment
    • Minimum 1 year of experience working directly with individuals with
    • Developmental Disabilities preferred


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed