Quest, Inc

  • Cluster Lead Direct Support Professional- Orlando

    Job Locations US-FL-Orlando
    Posted Date 6 months ago(12/4/2018 10:42 AM)
    Job ID
    Direct Care
    USD $12.00/Hr.
    USD $12.50/Hr.
    Work Schedule
    Various FT Schedules/Shifts
  • Overview

    Are you ready to make a difference in the lives of individuals with developmental disabilities?


    All NEW Direct Support Professional (DSP) team members will now be eligible for a $500 Signing BONUS!


    Join our team TODAY!


    Quest, Inc., makes a difference in the lives of nearly 1,000 people each day. For over 50 years, Quest has supported Central Floridians with developmental and intellectual disabilities by offering choices and opportunities to live, learn, work and play. Quest offers a wide range of services and support for individuals with developmental and intellectual disabilities.  Our company can be a valuable resource by providing a safe place to call home, quality long term care, education, therapy and early intervention services for children, employment for youth and adults and a place for retreat and respite. Quest’s mission, through quality and innovation, is to build communities where people with disabilities achieve their goals. Each Quest team member plays an important role in providing the individuals we serve with superior service, care and support.


    All Full-Time employees are eligible for a full benefits package, which include the following coverages:

    • Medical, Dental, Vision (Domestic Partner Coverage Available)
    • Flexible Spending Accounts
    • Employee Assistance Program
    • Paid Time Off
    • Employer-Paid Life and AD&D Insurance
    • Employer-Paid Long-term Disability Coverage
    • 401(k) Retirement Plan and employer match program
    • Corporate Health and Wellness Program
    • And more employee perks and discounts.......


    At Quest, the Cluster Lead Direct Support Professional provides leadership and direction for the Direct Support staff and ensures the overall quality of care for all individuals in the program by assisting individuals to increase their independence in addition to mastering the skills of a DSP.

    • Master all skills and competencies of Direct Support Professionals (DSPs).
    • Completes cleaning and ensures DSPs following cleaning schedules for each shift.
    • Coordinates transportation of clients to ADT and outings, to include driving Quest vans/buses when needed.
    • Provides input to Staffing Coordinator for Performance Evaluations of DSPs.
    • Assist Staffing Coordinator to ensure adequate ratio coverage on all shifts, to include working the floor when needed.
    • Assist Staffing Coordinator with training of DSPs, to include on-boarding of new staff.
    • Coordinates the daily schedule to ensure activities schedules are followed, and scheduled tasks occur in a timely manner.
    • Assist in coordination and implementation of outings and activities as requested, to include Birthday Parties and other special events.
    • Assist QIDPs with collection and calculation of monthly data sheets, replace data sheets as assigned.
    • Assist QIDPs with maintenance of personal inventory, programming and therapeutic equipment of persons served.
    • Restocks direct care supplies and ensures proper usage of supplies.
    • Completes monthly safety tasks as assigned.
    • Ensures a safe environment to prevent injury to clients and staff.
    • Complete work orders as needed for IT and Maintenance.
    • Attends and participates in training and meetings.
    • Ensures all Quest’s Policies and Procedures are followed
    • Reports to work during inclement weather to ensure client ratios are met.
    • Completes all other duties as assigned.


    • Eligible to legally work in the United States
    • Must have at least 1 year of related work experience
    • Be at least 18 years of age
    • Successfully complete a background check and drug screen
    • Ability to read, write, and speak English
    • Ability to thrive in a team environment
    • Valid FL Driver’s License with a clean driving record
    • Ability to provide proof of educational achievement or required certifications such as a high school diploma, GED, college degree, advanced degree, or medical credentials
    • 1-2 years of experience in a supervisory role is preferred
    • CNA certification preferred


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